Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
3.0
Jul 10, 2014

Decent Place To Work

Recommend
CEO approval
Business Outlook

Pros

Easy Work Good Training Mostly Fun Customers

Cons

Unless you are a center manager, your pay is almost minimum wage. District Managers (DDOs) can make or break the atmosphere. Somewhat pushy to meet sales goals for cross-selling. Pre-paid card and any services related to it are crap and suck money out of people already in need of extra cash.

5.0
Jun 30, 2014

Amazing Company To Work For

Recommend
CEO approval
Business Outlook

Pros

Family like atmosphere, competitive salary base, room for advancement, open door and communication policy between all levels from CSR to CEO, ability to make independent decisions to meet customer needs within the parameters of the law. Great working hours hours, vacation package, and holiday pay.

Cons

Loss of vacation hours when not taken. And your not always able to take it due to lack of employee coverage. They have a use it or loose it policy when EARNED vacation should have a cash out option if given extenuating circumstances your unable to take it due to lack of coverage. Bonuses are offered but the payout compensation is lacking. This is truly the only major con to working for the company.

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Advance America Response
11y
Thank you for your feedback. We glad that you appreciate our open door policy. We are proud that team members feel comfortable to address any concerns or issues. We will take you suggestion seriously.
4.0
Jun 3, 2014

I have had a great experience with Advance America

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership, salary, training, company values; The company does an excellent job at building the team infrastructure.

Cons

There aren't many cons here at CSS. The only con that comes to mind is the city of Spartanburg; it is a growing city, but it is growing at a slow rate.

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Advance America Response
11y
Thank you for your feedback. Yes, Advance America was founded in the small town of Spartanburg, SC in 1997 and we have remained there ever since. Although Spartanburg is growing at a slow rate, Greenville and Charlotte are both one hour or less away and offer a larger variety of entertainment and restaurants.
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Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.