Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 18 reviews)); "Can earn bonuses; if you meet store percentages" ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 63 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 21 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

1.0

Jun 2, 2014

worst job ever

Center manager

Recommend

CEO approval

Business Outlook

Pros

nice customers felt bad they were getting ripped off

Cons

not enough help, nasty buildings horrible training

3.0

May 11, 2014

A good place to start but easy to out-grow

Center manager

Recommend

CEO approval

Business Outlook

Pros

There are opportunities to gain essential job skills that are transferable to many career paths. Managers are tasked with many duties - self-motivation is a necessity to succeed.

Cons

Collections is a necessary part of any money lending service - but it can become depressing and frustrating trying to get customers to pay back their loans on time. The hours for a center manager can be very demanding. As a center manager I worked 6 days a week for a year and 1/2.

4.0

Apr 27, 2014

Overall a great company to work for. Very structured and rewarding.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the freedom to do my job without being micromanaged at the director level.

Cons

Pay could be better for the level of responsibility that is given.

Advance America Response

11y

Thank you for your feedback. We are glad you enjoy the autonomy offered at Advance America.

Viewing 931 - 933 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Alexander City, AL

View job

Consumer Lending Sales Specialist - Full Time