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      Advance America

      Engaged Employer

      Advance America reviews

      3.7

      67% would recommend to a friend

      (984 total reviews)
      avatar

      Jessica Rustin

      76% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      984 reviews
      1.0
      Jul 29, 2013

      Worst Experience of My Entire Professional Career

      It administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      I learned that I don't ever want to work for a company that has a core business consisting of payday loans.

      Cons

      Negative environment with a LOT of turnover.No 401k match, benefits and salary are below average.Spent most of my days in poorly organized meetings that were nothing but a waste of time.

      1.0
      Jul 25, 2013

      This company has rapidly gone down the tubes

      Divisional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours allow for a personal life for store employees but upper management is expected to work round the clock including while on vacation.

      Cons

      No job security and upper management at the Regional Level and above lack integrity. Self serving and unethical rulers in their so-called Kingdoms.

      avatar
      Advance America Response
      11y
      Thank you for your feedback. We're sad to hear you had some trouble with our leadership.
      3.0
      Jul 16, 2013

      Revolving Door Employment

      Divisional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once a customer gets a payday loan, they are usually 'hooked' for life. Research about the payday lending industry to learn more. Stores are not open past 7 pm or on Sundays usually.

      Cons

      Regional Managers fire at least one Divisional Manager every year to show they are 'doing their job'. Divisional Managers will fire up to four store Managers every year - not from issues with them usually - but from pressure of RD to do so. If a DM stands up for their employees, they should expect to be the one heading out the door. The company does not like management employees to gain much tenure. Many experienced store managers, DMs and RMs have been weeded out - fire higher paid managers and bring in new ones who will work cheaper.

      avatar
      Advance America Response
      11y
      Thank you for your feedback. To address your "pros." we would encourage you to visit youmightbesurprised.com, which tackles the myth that our customers are hooked for life. To address your "cons," we would also encourage you to check out other views on this site. We have multiple reviews from long time team members of 10+ years. We take retaining employees very seriously and, since 2004, have decreased our turnover rate by over 60%. We also engage in feedback surveys to understand why employees leave and how to make Advance America a better place
      Viewing 931 - 933 of 984 Reviews
      Related searches: Advance America jobs | Advance America salaries | Advance America benefits | Advance America interviews
      ReviewsAdvance America reviews

      Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.