Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

2.0

Mar 6, 2010

Business model needs revamped!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Hours of operation are decent for a retail business.

Cons

Poor communications between DDO and center manager. The "field calls" are not explained to a new hire and appear dangerous. Company places too much emphasis on collection calls as their only source of income from a negative customer base. I was brought in, unable to complete my training without persona distractions from the manager and was forced to listen to personal problems of this person for 10 hours a day. DDO was told that I was unable to learn the simple day-to-day operations when it appeared the manager was incompetant at training! Entire day was spent "worrying" about sales numbers and how to "outsmart" the upper management so they wouldn't see what was truly going on there. Frustrating and horrific way to manage people!

Advance America Response

11y

Thank you for sharing your training experience. It is troubling to hear your training schedule was interrupted. Our precedent is to spend a few weeks on training and educating our team members on the industry and our products. Then, we allow them to perform center duties.

1.0

Oct 4, 2016

Terrible Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical insurance and Dental Plan, Direct Deposit,.

Cons

No job security at all. Back stabbing, lying. ungrateful corporate supervisors. Constant turnover of upper management, RDO,DDO that comes in and replaces everyone, esp center managers with seniority.. Loan rates are unbelievable high and customers can never pay off, their loans, made me ashamed of representing this company.. .

3.0

May 30, 2012

too much drama!!!

Branch manager

Recommend

CEO approval

Business Outlook

Pros

1. its a job, 2. I made the schedule, 3. mileage was paid 4. pay was average

Cons

1 .too many threating emails, 2. not appreciated, 3. never enough help 4. no room for advancement 5. turnover is too high

Viewing 973 - 975 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time