Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Dec 18, 2013

This place sucks to work for

Assistant center manager

Recommend

CEO approval

Business Outlook

Pros

I had a good schedule. Off by 615 Mon thru Thurs, short day on Sat, and off on Sundays

Cons

They want you to market everyday for several hours. Very soon you run out of places to go. Corporate constantly threatens your job if you don't accomplish certain goals

Advance America Response

12y

Thank you for your feedback. We're glad to hear you appreciated the balanced schedule. Marketing is an important role because it is one of the strongest indicators of a successful store.

1.0

Nov 4, 2013

Worst Job I have Ever Had!

Center manager

Recommend

CEO approval

Business Outlook

Pros

The pay is decent for the area. They pay mileage which is fair. The hours aren't too terrible.

Cons

Upper management is childish and does not have their act together. Ultimately, it is about who's friends with who. And if you don't want to kiss their behind, then you don't have a chance.

Advance America Response

12y

Thank you for your feedback. We are always making improvements at Advance America and will continue to work on leadership development. Your comments are appreciated.

1.0

Apr 27, 2017

Executive Management Disconnected From Reality

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

HEALTH BENEFITS NO OTHER PROS

Cons

The success of any business is contingent upon front-line team members and leadership (i.e., CSRs, MGRs) possessing the right skill set and business acumen required to get the desired results. At Advance America the majority of front line personnel neither have the acumen or skill set required to be successful resulting in high turnover and/or field members feeling overwhelmed. Unfortunately the concern for hitting short-term goals and objectives are more important than building the right team for long term goal achievements.

Viewing 13 - 15 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

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Reviews by job title

This place sucks to work for

Worst Job I have Ever Had!

Executive Management Disconnected From Reality

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