Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 30 reviews)); "Good work/life balance" ((in 28 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 20 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 65 reviews)); "Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 17 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

3.0

Sep 30, 2022

Always Byself

Store manager

Recommend

CEO approval

Business Outlook

Pros

Nice Sweet Customers Great hours

Cons

Toxic co-workers Disorganized Management Low pay Travel

Advance America Response

3y

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. It is concerning to hear you feel that the work schedule and workload were too much. Each region is different regarding the number of staff for individual centers based on population and number of current customers. We evaluate each center to make sure it is functioning at optimal performance. However, if you feel the hours were unreasonable, we would like to know more to address the issues. You can reach out to our Employee Relations team at 1-888-801-7533. Thank you again for your feedback, and we will take your suggestions into consideration.

5.0

Sep 30, 2022

Fantastic Company to work for

Divisional director of operations

Recommend

CEO approval

Business Outlook

Pros

Advance America believes in people investments,core values and key initiatives.

Cons

None that comes to mind

Advance America Response

3y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

5.0

Sep 30, 2022

Great Place to Work!

Divisional director of operations

Recommend

CEO approval

Business Outlook

Pros

Advance America is a Team Atmosphere backed by a Great Support System. The place is full of positive personalities from top to bottom. Team members are well compensated for a reasonable amount of required work - This is a company you can grow with.

Cons

No concerns with Advance America

Advance America Response

3y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

Viewing 148 - 150 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

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Reviews by job title

Always Byself

Fantastic Company to work for

Great Place to Work!

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