Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 30 reviews)); "Good work/life balance" ((in 28 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 20 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 65 reviews)); "Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 17 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

3.0

Jul 29, 2022

Reliable

Central support specialist

Recommend

CEO approval

Business Outlook

Pros

-hourly position, no or extremely rare OT -thorough training and onboarding -health care benefits and 401K matching

Cons

-salaried employees are burnt-out -stuffy, white collar atmosphere

Advance America Response

3y

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We strive to provide a good work life balance. However, if you feel the hours were unreasonable, we would like to know more to address the issues. You can reach out to our Employee Relations team at 1-888-801-7533. Thank you again for your feedback, and we will take your suggestions into consideration.

2.0

Jul 19, 2022

Was okay at first.. then management changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Holidays off Decent pay Schedule Coworkers (some)

Cons

Company promotes incompetent people to fill spots for higher management. "A warm body is better than no body"

Advance America Response

3y

Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.

4.0

Jul 15, 2022

Not a bad company for short term

Consumer loan specialist

Recommend

CEO approval

Business Outlook

Pros

Schedule, benefits, management, work life balance

Cons

Pay, expectation, hours, nothing else.

Advance America Response

3y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication. But, please partner with you manager in regard to your expectations and hours. Thank you!

Viewing 163 - 165 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Branch Manager in Training

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

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Reviews by job title

Reliable

Was okay at first.. then management changes

Not a bad company for short term

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