Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Great work life balance here" ((in 26 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 16 reviews)); "Great employees to work with." ((in 12 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 22 reviews)); "Long hours and on call duties" ((in 20 reviews)); "No bonus" ((in 18 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

3.0

May 10, 2018

Honest HR Review - Corporate Office

Human resources

Recommend

CEO approval

Business Outlook

Pros

I worked with some wonderful people at Advance America's home office in the HR department and across the company. They care a lot about developing their employees to grow their skill set and knowledge. The location is very nice as well.

Cons

This company truly does have its challenges. There is very high turnover in the HR department. I was treated terribly after I put in my notice. There are some bullies in the department and favoritism is shown. Advance America could have had a much better work environment and culture if the drama was cut out - individuals at all levels were unfortunately involved.

1.0

Apr 26, 2018

Shady company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Usually no upper management present daily. Also can get out of the office for marketing and bank runs.

Cons

Pay sucks, rules change daily and high turnover rate so be prepared to be overworked due to short staff. Collections is a big part of job. Which you have to call family, friends and jobs of anyone who owes. It gets hard to see the same people trapped in the payday cycle and try to get out. But you are told to keep them in the cycle to keep revenue flowing. Just shady!!!

3.0

Apr 17, 2018

50/50

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company offers somewhat decent benefits agter 180 days, an okay vacation package

Cons

The pay is low for the amount of work, moving up in the company is based on who likes you, working every Saturday is mandatory, rules change daily and most are at manager say so.. that goes back to the who likes who and what is accepted or not. No overtime. Adjust work lunch breaks if your forced over.

Viewing 184 - 186 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Branch Manager in Training