Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Good work/life balance" ((in 26 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Great employees to work with." ((in 12 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 62 reviews)); "Horrible upper management." ((in 60 reviews)); "Managers are above are back and forth with what they want." ((in 24 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Managers show to much favoritism in regards to themselves and their coworker friendships." ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

2.0

Nov 12, 2021

Too much work with little pay

Manager

Recommend

CEO approval

Business Outlook

Pros

Good clients, experience, location, co-workers

Cons

Bad pay, too much work added for little to no pay increase.

Advance America Response

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We are sorry to hear that you were unhappy with your compensation. We strive to make sure our compensation rates are competitive within local and regional markets. Compensation rates are dependent on many factors, and we regularly assess local/regional costs of living and make compensation adjustments when warranted. Thank you again for your feedback, and we will take your suggestions into consideration.

4.0

Nov 11, 2021

It's alright

Center manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, weekday off, bonuses

Cons

Work Saturdays, work until 6:30 at night, work alone

Advance America Response

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

5.0

Nov 9, 2021

Was great

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Had an amazing boss and coworkers

Cons

Lot of pressure on sales

Advance America Response

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

Viewing 214 - 216 of 984 Reviews

Jobs at Advance America

Collections Agent (Remote)

United States

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AP Associate I (930178)

Greenville, SC

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Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time