Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

There arent any pros

Cons

Stay AWAY FROM THIS PLACE >>> YOU SHOULD WORK AT ACS IF TIMES GET THAT HARD. Employees are treated like they are bottom feeders. You have upper management who treats people as if they are comparable to that of a robot or even slaves. They can't keep anyone who is worth anything because of poor leadership, inconsistent systems, inadequate training, and bad communication. Unless you are sleeping with your manager you are not offered opportunity or even the right to speak. Management also sleeps with recruiters of the agency's that they use to employee temporary contractors. which then enables you from moving about with that agency. The department budget is thrown out of the window with temporary staffing but the employees are the only ones who take the fall. The policies and procedures are up in the air based on if you are well liked or seen as an asset . Everyone does not play by the same rules.

1.0
Jun 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Leading quality Store leadership, Sales, and Delivery team members. Store team members are the hardest working group who deeply care about their performance and development opportunities. They are appreciated for all they do for our customers though are not rewarded via recognition, raises of decent amounts, or promotable opportunity.

Cons

The leadership team in the upper Midwest do not care about their team members. The region leaders have directed certain folks they want managed out due to high salary (even if high performer) to improve operating income. Also since the purchase of CARQUEST MANY unqualified CQ leaders have been put into place on the Advance side that are not qualified and are bitter in voicing the purchase of the company and their new role. Advance no longer cares about their values, they do no discuss it, and have lost what made the company great especially at Area/Regional levels in the Midwest. They say they are the biggest and can terminate anyone and it will not get in their way and they will make up false allegations if you voice against them and get rid of those folks. A region leader recently said we have shifted from doing it the Advance was to just copy O'reillys way to beat their operating income and thus cut cut cut from people, to resources, to support to grow and support our customers and team members that work so hard. IT IS NO LONGER "Service is our best part", it is now CUT COST, MAKE MORE PROFIT, CHARGE MORE, AND LEAD IN A NEGATIVE BEAT DOWN WAY TO STORE LEVEL.

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Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.