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      Advance Auto Parts

      Engaged Employer

      Advance Auto Parts reviews

      3.1

      42% would recommend to a friend

      (5,524 total reviews)
      avatar

      Shane O’Kelly

      18% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      6K reviews
      2.0
      Dec 21, 2013

      "Service is our Best Part" to new "Servicing the Customer is our Job". Use any innuendo needed.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Purchases are discounted...but that lower price can be had as a walk in at any and all other stores. As a sale assistant, you get to sell some of the finer things in the auto parts world. Example parts and items include Needa Parts (versus Help parts), AutoCraft tools (versus any brand found at Harber Freight)

      Cons

      The "Open air Service Area" (from 100 degrees F to -20 degree F), where customers exploit free services (...do customer know prices are marked up for these "free" services?). Ignite Goal: now need to have a SPH at about 10 times your hourly wage. Not a true goal, nor does it have a chance of being sustainable.

      1.0
      Apr 17, 2013

      This organization is heading the wrong direction. The Executive Team is not in touch with the industry.

      Upper management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rich history of taking care of the Team - I've been here for 22 years and most of that time has been very rewarding. Historically we've always understood that it is the Team that decides whether or not we are a successful organization. There is also always substantial room for upward movement through the organization for motivated individuals.

      Cons

      The current Leadership has no concern for the Team. It's clear in every decision they make and it is painful to those of us who have given so much to watch. This isn't a "feel good" concern - This industry requires Team Members that are engaged to the success of the company in order to be as successful as possible. This Executive Team is comprised nearly completely of Best Buy Executives, and the ideas from Best Buy are not working. When they don't work, the Executive Team hires more executives........from Best Buy. Should we not be looking for new prospective at this point? Maybe an outside Executive reviewing Glassdoor will read this and offer the perspective that is needed....

      3.0
      Oct 15, 2012

      Company does not value it's employees.

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is OK. Team members can make your job easier. Customers are usually nice.

      Cons

      Every position above manager acts like they are better than you. They do not want to hear any complaints. Just do it. It started off at 50 hours with 1 hour lunch you don't clock out for, now you have to clock out. This added 5 hours to my week without extra pay. I do not get to spend any time with family. My schedule is not flexible. I have to work weekends and every Monday and Friday.

      Viewing 13 - 15 of 5,524 Reviews
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      ReviewsAdvance Auto Parts reviews

      Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.