Advance Auto Parts reviews

3.1

43% would recommend to a friend

(5,530 total reviews)
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Shane O’Kelly

22% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
May 4, 2013

Store General Manager

Recommend
CEO approval
Business Outlook

Pros

I like helping people find solutions to problems with their car. Company has some of the best parts brands and the ability to get whatever parts my customer needs. I like the people I work with and local division management are easy to work with.

Cons

Reduced payroll make it difficult to staff the store with enough employees. Salaried managers are expected to take up the slack.

3.0
May 3, 2013
Recommend
CEO approval
Business Outlook

Pros

As a mobile parts professional, I get paid to drive around and deliver parts to various commercial customers. I love driving, listening to music, and making new friends with the mechanics and service writers. I get along with all of my coworkers and morale is high. Part time employees are eligible for benefits and employees receive a 20% discount on parts.

Cons

The pay is dismal. $8 an hour with 20 guaranteed hours per week for a part time employee. There's a high turnover rate and no one seems to be able to attain full time status. No bonuses given to drivers, aside from the occasional free lunch. After three months I expected a review and a raise only to be told that our store was skipped this year when it came to raises. "They're given out every March, so we're obviously not getting them this year. And if you get one next year it'll likely only be ten cents or so." I was told to hope for a federal minimum wage increase instead.

1.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Rich history of taking care of the Team - I've been here for 22 years and most of that time has been very rewarding. Historically we've always understood that it is the Team that decides whether or not we are a successful organization. There is also always substantial room for upward movement through the organization for motivated individuals.

Cons

The current Leadership has no concern for the Team. It's clear in every decision they make and it is painful to those of us who have given so much to watch. This isn't a "feel good" concern - This industry requires Team Members that are engaged to the success of the company in order to be as successful as possible. This Executive Team is comprised nearly completely of Best Buy Executives, and the ideas from Best Buy are not working. When they don't work, the Executive Team hires more executives........from Best Buy. Should we not be looking for new prospective at this point? Maybe an outside Executive reviewing Glassdoor will read this and offer the perspective that is needed....

Viewing 5203 - 5205 of 5,530 Reviews

Glassdoor has 5,723 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.