Advance Auto Parts reviews

3.1

43% would recommend to a friend

(5,530 total reviews)
avatar

Shane O’Kelly

22% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Apr 17, 2013

District Leader

Recommend
CEO approval
Business Outlook

Pros

Great people in the stores. Competitive pay compared to others in industry. Great products and name brands sold in the stores. Great values and good business practices with the customers.

Cons

Leadership statagies are not working and they blame operations. Leadership is not stable. Continues to change leadership but the results do not change. Culture is not there anymore.

4.0
Apr 15, 2013

Demanding but fair

Recommend
CEO approval
Business Outlook

Pros

Good benefits, okay pay, incentives to sell but not competitive as in a commission type job. Work isn't terribly labor intensive, and with automotive knowledge, helping customers is a breeze. There's plenty of tools and machinery to perform tasks needed all around the store. They allow you to go above and beyond helping a customer with their vehicle if you feel comfortable and confident doing so. Multi-tasking abilities are a must. Answering phone calls and helping customers while making sure deliveries (if you're also a driver) are being made accurately and on time all at once is something that happens commonly.

Cons

Pay could be better especially for knowledge required to work there.

4.0
Apr 14, 2013
Recommend
CEO approval
Business Outlook

Pros

They have good health benefits , BCBS. Most stores have a feeling of family and comraderie that make it a great place to be.

Cons

Too many things are "important" and have to be done, to the point that you hardly have time to take care of our customers. We need to dial back on some of the initiatives or the processes that go with them.

Viewing 5206 - 5208 of 5,530 Reviews

Glassdoor has 5,723 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.