Advance Auto Parts is poorly ran by senior management.
Pros
Coming to work everyday to help that customer who comes to Advance in need of our help.
Cons
Poor parts availability for commercial accounts. "Hub" stores that stock very small quantity of parts needed for accounts. Import parts that are warehoused 5 hrs away @ Master PDQ and takes 1 or 2 days to get. Commercial accounts need parts delivered that day in a timely manner, NOT 1 - 3 days. Loss sales average more than $2000 /week per store. Company wants you to second source parts when you can't get them from your own warehouse. Then complains when your gross margins are to low from second sourcing or price matching your competitors because were the highest(prices) in the industry. You stop second sourcing and you lose sales, can't win in this situation. Company wants you to call 10 accounts everyday by 10:00 am. Accounts are trying to run their own business and don't want want you calling them everyday. If they need something they will call you. Stores run on skeleton crews.
