Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
avatar

Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Feb 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Tons of opportunities to Advance if you want to move up. Company is changing for the good and many people will not change so positions will open up.

Cons

The only down side is some of the customers come in expecting is to work on their cars for free, we are not a shop we are a retail store. If u don't know how to fix it yourself maybe you shouldn't try it.

4.0
Feb 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Advance recognizes it's employees and their hard work. When something isn't fair, it will get changed if the team members opinions hold water. Bonus dollars are attainable.

Cons

Some of the typical retail methodology doesn't make sense and never will. The problem with this is that it must be followed. General managers aren't able to see GM% on an item but their bonus is based off of it.

3.0
Jan 25, 2012

MEH!!!

Recommend
CEO approval
Business Outlook

Pros

Fairly easy job. Inside out of weather most of the time Friendly co-workers. If you like cars then it gives you a chance to be around the thing you like

Cons

They really need to pay their employees more money. Recognize quality work and dedication to the job when it is evaluation time. Raises in pay need to be based on more than just store sale. Promote from within CDL!! You talk about building customers for life what about building employees for life Learn to recognize a quality employee and leader when you have one in store!! I have 14+ years experience with no customer complaints. I have trained numerous current or past store managers in my time and yet i am still just a RPP.. Have been promised stores time and time again just to have them given to someone else!!!

Viewing 5467 - 5469 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.