Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Compensation was good for the market I was in. Company idealogy and growth plans well thought out. Exceptional sales during a tough economy where consumers are hanging on to older vehicles versus purchasing new cars.

Cons

Poor staffing model forcing managers to work more than the 50 hours requirement. Inconsistent focus agenda's within upper management at district and regional levels causes confusion at the store level. Lack of raises for higher compensated team members who are expected to do the same or more work for less money after cost of living increases.

1.0
Jun 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Store Managers were amazingly dedicated and hard working.

Cons

Poor leadership. This company is way behind the competitors in every category and yet believes it is out front. The amount of money spent on Commercial Programs resulted in a paltry sales number that could have been achieved for significantly less. The Corporate staff was incredibly large and growing daily which means that they each had to justify their existence. This created a workload for the stores that is not possible to complete. Most new programs were only followed until the "newest" next program was rolled out. Nowhere in this company does anyone have the guts to question any of these programs and the impact on the stores. Regional Management cannot think outisde the box. If a directive came down saying the Earth was flat, we threw out the globes. Store systems are circa 1990's. Several hours daily were spent fixing issues with it or waiting for someone at the Call Center in India to respond to your issue.

3.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits and co-workers make it enjoyable to work there. The pay is slightly higher than other auto parts retailers.

Cons

The key leadership has a focus and direction but I'm not sure if it fits with the realities of the retail environment.

Viewing 5482 - 5484 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.