Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Dec 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay for management is higher than other stores of similar size and volume. Senior management communicates well with General Managers about company issues. Bonuses are unlimited depending upon the volume of your store. Good benefits Parts avalibility and turn around times greatly exceed the competion. Senior management is receptive to suggestions and feedback. Corporate customer service is very helpful to it's employees. Upward mobility is easy at the store level for individuals who work hard and are competent. Company is very accomidating to individuals who need time off. Knowledgeable team members

Cons

General Managers are required to be in thier store 5 days a week for at least 50 hours. In addition to the 5 days a week at the store, you usually end up in a meeting once a week for anywhere from 2 hrs. to 8 hrs. Hours are constantly being cut by senior management and they require the General Manager to fill in any gaps or understaffing in the schedule. New contests, sayings, and policy changes every month. Too many accessories and not enough parts. Sales floor items: 60%, Hard Parts: 40%. Plan-o-grams are continuous and products rotate in and out. Understaffed a lot due to lack of hours.

4.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Paid for ASE testing, as far as retail goes, it's pretty good. As a retail job, it's a very close-knit community, very small stores compared to other big-box retailers with comparable overall employee count. If you love cars, love selling things, it's great. If you love working on cars, you should probably get a job as a mechanic and make more than $8 an hour.

Cons

Low, low pay for the level of experience required to actually be good at the job. The CEO came from Best Buy, and is running it like Circuit City, cutting pay, cutting hours, cutting bonuses, and cutting morale company wide.

4.0
Oct 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Job Security - Don't Steal and you will never be fired, you don't even have to work apparently. Fair Pay, Better Bonus plan now Great Benefits - Discounts, insurance, + lots of corporate perks

Cons

Corporately run = customer is always right, even when wrong If your good at what you do, and are needed in your position, you will never be moved or promoted. New stupid acronyms every few months, Completely pointless, but must learn.

Viewing 5503 - 5505 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.