Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Dec 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Very Few. Close to home Good Co-workers Easy job activites and very good benefits package. Flexable hours, GM is understanding of needs for time off.

Cons

Absolutley no chance for career advancement if not in the right store. Management of this company couldn't care less about the rank & file workers in the store. The DM does not even know the name of a number of long time employees. Starting pay is very poor and raise are non-existant. It appears that management is using the poor economy as an excuse to keep pay rates very low. Training is also non-existant, new hires are thrown to the wolves (retail public) which leads to poor service. The online training (Focus Training) is very rudimentry and at times insulting rarley addressing what is needed to effectively work with the retail buyer. The constant change in management has a negative effect on company moral. The DM and his supervisor are constantly threating those employees that produce with termination for weak reasons. Advance Auto Parts is more like a big box store and less like an auto parts store. They are more interested in selling trinkets, toys and related junk that is over priced. If the general public knew of the price mark up's vs. the poor quality of what parts they do sell they would shop elsewhere. The majority of the parts are manufactured in China, Indonesia, Mexico, India and other SE Asian countries. Corporate management is more concerned with profits than the quality of parts and the quality of the employees lives.

2.0
Dec 2, 2010

Upper Management Very Underhanded

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good supply and inventory control

Cons

Very disappointing support from upper management

1.0
Nov 25, 2010

Advance

Recommend
CEO approval
Business Outlook

Pros

They used to be a great company interested in providing great customer service.

Cons

Upper Management micro managing already successfull stores and not providing any solutions to real issues when brought to their attention They have had a real lack of appreciation for quality individuals when they get them and promote and cater to "yes men" as long as they do as they are told

Viewing 5503 - 5505 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.