Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,528 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
May 14, 2014

Benefits, what benefits?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Roof does not leak, yet.

Cons

Mandatory store meetings @7AM May 25(Labor Day Weekend) Store thermostats to be 78-80 degrees due to bad winter.

1.0
May 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice company vehicle. The hours were great and pay structure was slightly higher than competitors. You are given all of the technology you need to be best in class. Unlimited earning potential.

Cons

Leadership. Or lack thereof. There are managers for sure, but no leaders. The managers of this company are only interested in making themselves look good. If they don't know what they are doing "which they typically do not" they just look to terminate you. I was not terminated by this company but the managers were sickening and I had to go. I have been promoted three times in my short career with the company and was treated quite unfairly. HR was of no help and demonstrated the same arrogance as the rest of the company. You may be enticed by the new car, iphone, professional attire, etc. In reality, you need to demolish your numbers or face termination. When competing against yourself (API and CQ) they don't want any bleed. How can I compete with my own company for sales? It's just a mess.

2.0
Apr 30, 2014

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Advance is a good starting point for young adults interested in the automotive industry. It is the job that a young gear head would take instead of working at McDonalds. Most of their retail associates actually made exactly that choice when they started working for Advance. They are paid that way and receive minimal training. Customers of Advance appreciate when they are serviced by someone like myself with extensive automotive knowledge and great customer service skills.

Cons

Advance does not compensate well for experienced employees. The stores are intentionally understaffed, Managers are abused with constant pressure to make numbers when they barely are able to staff enough people to keep customers from simply walking out, many of whom do. You can and will lose potential bonus that you have earned as a Commercial Parts Professional because you have not sold enough of the "Featured Item of the Month" which is usually something such as a 4oz bottle of Lucas Fuel Injection Cleaner that no shop would ever purchase in such a small quantity.

Viewing 223 - 225 of 5,528 Reviews

Glassdoor has 5,721 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.