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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies Operations Manager reviews

2.7

37% would recommend to a friend

(14 total reviews)

Hunter Croft

37% approve of CEO

37% positive business outlook

Reviews by job title

14 reviews
1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

None, the place is actually awful and they set you up for failure. They will leave you with no director and no HR to report to on site and then expect you to keep your cool while everyone acts like children and if you do snap they will send you out the door without even a second glance based on biased reports from other peers who LIE

Cons

Everything about this place is a con, they claim they have “competitive” pay but will cap you out within a year of working there. They give no support to their management staff who they force out of projects to run new projects and then even though it’s their fault if you have a meltdown they will “term you work cause” so they don’t have to pay out unemployment because they are more worried about ensuring they higher ups get their bonuses so they can go on their 4 out of country personal vacations each year rather than actually take care of the ones with boots on the ground because you are just a warm body to fill a seat in their eyes

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with Supervisor Kyle Douglas daily is a blessing and inspiration to many. His kindness and friendliness is infectious whilst his leadership and hands on support with anyone he engages, is rather inspiring. Thanks to Kyle, we as a team are a tight unit of over achievers. His multiple skills gets him to be responsible for three different areas of the business, so is undoubtedly a MVP for ACT and so I must give him the recognition and appreciation for his willingness to constantly go above and beyond at his own cost.

Cons

At ACT South Africa, we work USA business hours. This means our shifts are simple 3pm till midnight. Not impossible to get used to though.

Viewing 1 - 3 of 14 Reviews

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