Advanced Call Center Technologies Operations Manager reviews

Challenges with attrition and attendance

Management Culture is satisfy the client first and employee morale last. Joke about how they don't want an employee for more than two years or they might have to give them a raise. They do not do annual evaluations on time and when they finally complete them any small increase is not paid retroactive. Pays the absolute minimum hourly wage attracting staff who are either desperate or unemployable somewhere else. It is amazing that a company this unprofessional and unskilled attract big clients like Bank of America and AT&T