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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
1.0
Feb 2, 2024

Do not work here

Recommend
CEO approval
Business Outlook

Pros

None, loved my coworkers though

Cons

Management is the worst, work literally anywhere else but here. They refuse to provide my W4

2.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay wasn't bad. $17/hr.

Cons

I switched to the claims department without any details about the position. They knew I wanted a different shift and offered it in the form of a claims position. Of course i said yes because the shift provided a better work/life balance. However, once I started the position, it wasn't something that I felt I could do well at. My only options were to make it work, or resign. I was forced into doing the latter, once my health started to plummet. There were no resources to help. I had to put my health first and resign.

2.0
Dec 17, 2023

Just don't

Recommend
CEO approval
Business Outlook

Pros

Working from home, no commute.

Cons

Micromanagement to the point of insanity with really just...abysmal training from day 1. The recruiters lie to you (i.e. you get all holidays off - when you work all holidays, including Christmas).

Viewing 31 - 33 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.