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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with Supervisor Kyle Douglas daily is a blessing and inspiration to many. His kindness and friendliness is infectious whilst his leadership and hands on support with anyone he engages, is rather inspiring. Thanks to Kyle, we as a team are a tight unit of over achievers. His multiple skills gets him to be responsible for three different areas of the business, so is undoubtedly a MVP for ACT and so I must give him the recognition and appreciation for his willingness to constantly go above and beyond at his own cost.

Cons

At ACT South Africa, we work USA business hours. This means our shifts are simple 3pm till midnight. Not impossible to get used to though.

2.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

-food subsidy -free parking -TV's with cable on the floor

Cons

-needs to be more people oriented -more growing opportunities -needs to work based on their values -needs to be more supportive with their staff members

Viewing 904 - 906 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.