Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (253) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 115 reviews)); "Work from home not going to site pay is good" ((in 62 reviews)); "Great people and an awesome job if you like to work alone!" ((in 32 reviews)); "The pay was amazing and with great benefits." ((in 31 reviews)); "The bonuses are good and it's not hard to bonus if you don't miss any days." ((in 13 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 75 reviews)); "Horribly disorganized, horrible training." ((in 56 reviews)); "The supervisors have a lack for helping there employees" ((in 37 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "The managers aren't professional." ((in 16 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(990 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Work/Life balance

2.9

Culture & values

2.7

Senior management

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

990 reviews

3.0

Jul 13, 2024

good pay, awful people

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

decent pay, okay benefits, easy to request time off, earned pto quickly

Cons

horrible management. agents and leadership behaved like teenagers

4.0

Jul 13, 2024

Better

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Gud but I'm interested in software field it's an non it field

Cons

There is no chances to improve my skill

4.0

Jul 10, 2024

HR Manager

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

ACT is a good place to get experience.

Cons

There's no enough training available to grow.

Viewing 133 - 135 of 990 Reviews

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Jobs at Advanced Call Center Technologies

Product Support Specialist - Construction Equipment

Customer Service Representative - Tri-Cities, TN

Outside Sales - Construction Equipment

Clayton, NC

View job

Product Support Specialist - Material Handling

Customer Service Representative - Tri-Cities, TN

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

good pay, awful people

Better

HR Manager

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