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      Advanced Technology Services

      Engaged Employer

      Advanced Technology Services Help Desk Representative Associate reviews

      2.4

      5% would recommend to a friend

      (8 total reviews)
      avatar

      Jeff Owens

      7% approve of CEO

      2% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      1.9

      Compensation and benefits

      1.8

      Culture & values

      1.7

      Senior management

      1.7

      Career opportunities

      1.2

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      1.0
      Jun 13, 2017

      Trash

      Help desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros working for this company

      Cons

      The problem is that these guys are slaves to Caterpillar. Caterpillar employees and contractors are demanding and having to fulfill even the most stupid request like setting up an Outlook email even though CAT uses Lotus Notes is mind boggling. In addition the upper management isn't helpful at all and all they do is tell you to look at the documents for certain problems. Terrible company, terrible management and they've fired new employees because they didn't meet their ridiculous standards

      4.0
      May 19, 2015

      good employer

      Help desk support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Covered, free parking, cafe on-site, good benefits package and supervisors work with us to improve, as well as, encouraging employees and understanding the issues.

      Cons

      Wish the pay was a little better. Just acquired almost $10K in student loans to finish education for certifications (which cost too much in the first place) and was hoping for at least 10K higher than the starting pay offered.

      Viewing 4 - 6 of 8 Reviews
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      Glassdoor has 562 Advanced Technology Services reviews submitted anonymously by Advanced Technology Services employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Technology Services is right for you.