Pros
I love this hospital. I love most of the people in it. It's like one big family. It's a newer facility, visually stunning. Very well maintained and updated.
Cons
HCAHPS has become a HUGE thorn in the side of the nursing staff. Patient care now takes a back seat to charting, documenting and patient satisfaction scores. The scores are all that matters. HCAHPS is the Holy Grail. Florence Nightingale would get called on the carpet. We now have "scripts" that we have to memorize and "act out" for shift change, rounding, and admission/discharge. Leadership Rounding makes sure we are good little robots. There are more meetings to attend than you can count. Expect a lot of your off days to be spent at the hospital hearing why the HCAHPS are so dismal. The hospital is unfortunately turning into a punitive environment as well. Money drives all, so staffing is being cut back even as profits soar. But remember, at the end of the day, it's all about "Promoting the Healing Ministry of Christ". Excuse me, but when did Jesus ever drop a bill on someone he healed? Hypocrites. Not a lot of upward mobility. The hospital does not like to promote/train from within.
