Does Advia Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Advia Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Advia Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advia Credit Union?

77% of Advia Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advia Credit Union 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advia Credit Union?

Teller (28) , Financial Solutions Specialist (14) , Bank Teller (13) , Manager (8) , Member Service Specialist (5) , Systems Administrator (4) , Member Service Representative (3) , Part Time Teller (3) , Specialist (3) , ASM (Area Sales Manager) (2) , Accounting Specialist I (2) , Collections Representative (2) , Information Security Specialist (2) , Member Contact Center Representative (2) , Member Contact Specialist (2)

What are the pros of working at Advia Credit Union according to real employee reviews?

"great benefits that are hard to come by (ie." ((in 20 reviews)); "Great people to work with" ((in 17 reviews)); "Great culture and easy" ((in 14 reviews)); "I attend university elsewhere and was glad to be able to come back multiple summers to work full time hours with decent pay." ((in 10 reviews)); "Great work life balance." ((in 8 reviews))

What are the cons of working at Advia Credit Union according to real employee reviews?

"Executive leadership not listening to "boots on the ground" and ignoring concrete data to make leadership decisions" ((in 6 reviews)); "The managers also got to a point where they were avoiding some of our co" ((in 5 reviews)); "Bad upper management and shifting of policy" ((in 5 reviews)); "There could be better communication between departments when different vendors are being vetted for future/ongoing projects." ((in 4 reviews)); "If you want experience then it would be a good place; your forced to learn by yourself after the 2 week training." ((in 3 reviews))

What are employees saying about Advia Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advia Credit Union layoffs and their outlook for job security at Advia Credit Union in 2026.

What are the top reviewed Advia Credit Union locations?

Kalamazoo , Parchment , Port Huron , Elkhorn , Southgate , Battle Creek , Plainwell , Oshtemo , Janesville , Comstock , Portage , Springfield , Cary , Chicago , Niles , Twin Lakes , Beloit , Williams Bay , Fort Gratiot , Marysville , New Baltimore , Mattawan , Richland , Brownstown

Advia Credit Union reviews

3.9

77% would recommend to a friend

(184 total reviews)

Jeff Fielder

87% approve of CEO

76% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Senior management

3.7

Compensation and benefits

3.6

Career opportunities

Advia Credit Union has an employee rating of 3.9 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advia Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

184 reviews

5.0

Jun 25, 2022

Nervous for our future

Management

Recommend

CEO approval

Business Outlook

Pros

Advia CU is a wonderful place to work. Overall, there is comradery and cooperation amongst teams leading to our success as an organization.

Cons

The CEO recently announced her retirement and the hunt for a new leader is among us. It is known that three current executives are in the running for CEO. I do fear for the organization if one of those executives is chosen. The current CFO is not a great collaborator and is known for micro-managing. Worse, he seeks to find someone to blame when situations don't go his way. We need a leader who will help further bring us together, and not drive us further into silos. I hope the board makes the right call on this one...

Advia Credit Union Response

4y

Thank you for taking time to provide us with your feedback. We value honesty here at Advia and want you to know that your feedback has been reviewed. Anytime there is a transition at this level of leadership, it is a highly sensitive and deliberate process. One that our Board of Directors takes very seriously and is employing all available resources to ensure that our next CEO will have the full vote of confidence not only of the Board but of the organization. We encourage you to please reach out to directly to discuss this with our Vice President of Human Resources.

2.0

Jun 4, 2022

Leaves a lot to be desired

Financial solutions specialist

Recommend

CEO approval

Business Outlook

Pros

The PTO time earned and 401k match are a definite plus. For the most part, there were good coworkers to work with. The training was very intense but the trainers are fantastic people. During training, there is a lot of emphasis on having empathy with members.

Cons

Cold calling, poor and pushy management, and there is A LOT to be learned on both the sales and service side. If you are in a slow branch, there will be strong emphasis on making a lot of phone calls trying to get a member to agree to a loan of some sort or a credit card. FSS's, no matter how busy of a branch they work in, all have the same goals to make. Additionally, there is an individual in a management role that was looking up employee's personal accounts (mine included) and then discussing those personal transactions with other employees. In my opinion, the negatives outweighed the positives.

Advia Credit Union Response

4y

Thank for providing Advia Credit Union with a review. The concerns you brought to our attention prior to your exit date regarding confidentiality were fully investigated and all parties involved were found to be compliant to our practices and expectations. If you would like to discuss this further, please feel free to reach out to our HR department.

3.0

May 9, 2022

Bank Playing Credit Union

Bank teller

Recommend

CEO approval

Business Outlook

Pros

-Lovely co-workers. Most really want to help members. -Nice benefits

Cons

-Turned aggressive with loans after pandemic -Lost it's community credit union identity

Advia Credit Union Response

4y

Thank you for your honesty. Our goal is never to be aggressive but it is to education and offer our members products and services that will benefit their long term financial well-being. We understand this aspect of the role is not for everyone. We appreciate you taking the time to provide this review.

Viewing 13 - 15 of 184 Reviews

Jobs at Advia Credit Union

Member Service Representative

Assistant Branch Manager

Financial Solutions Specialist

Internal Audit Associate