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      Aflac

      Engaged Employer

      Aflac reviews

      3.9

      82% would recommend to a friend

      (1,510 total reviews)
      avatar

      Dan Amos

      84% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      3.6

      Senior management

      Aflac has an employee rating of 3.9 out of 5 stars, based on 1,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aflac employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 24, 2019

      Call center

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do offer overtime sometimes.

      Cons

      Tied down the the phones all day with angry customers and extremely rude agents. They give you things with stipulations on them. “You can have this but you can only use it when they say so.”

      2.0
      Jun 18, 2019

      Very demanding. Mandatory overtime every week. They act like it is occasional but it is not.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Probably the best health plan in the world, no kidding. They feed you often (but you usually have to give up your lunch break and eat at your desk). You do get to help some deserving people through rough times in their life.

      Cons

      Long hours. Rude people both inside and outside the building. Everyone tells on each other. If you do something wrong the other department will go to your supervisor and taddle instead of calling/emailing to let you know what you did and how to do better the next time. This can really hurt you. If you are written up you are put on probation for a year to the day. Meaning no chance for a promotion or the ability to apply for another job within the company. Second time and you are gone. There is a lot of turn over. My training class had 32 people. Only 3 of us made it through the first year. Very strict. Most people I knew were on anti anxiety/depression meds. Good luck trying to use your time off. Mondays are NEVER approved. It took me three months to get a requested day off. I requested every day off from January through March and had to wait until a Wednesday in March before it was approved.

      4.0
      Jun 18, 2019

      Working at aflac

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      worklife balance , employee benefits , relaxed environment

      Cons

      No careers prospects, remote town columbus

      Viewing 784 - 786 of 1,510 Reviews
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      ReviewsAflac reviews

      Glassdoor has 4,867 Aflac reviews submitted anonymously by Aflac employees. Read employee reviews and ratings on Glassdoor to decide if Aflac is right for you.