Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 60 reviews)); "Good pay and benefits, work from home" ((in 49 reviews)); "The people here are great and it really starts from the top." ((in 45 reviews)); "benefits were good and until the merger hours were unlimited" ((in 41 reviews)); "The work life balance was good" ((in 16 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 41 reviews)); "Fire the good supervisors" ((in 17 reviews)); "not all the supvs are bad managers." ((in 13 reviews)); "Petty, Micromanagement, favoritism, lack of vision" ((in 13 reviews)); "Long hours, politics, mis" ((in 10 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

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Agero

Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

719 reviews

2.0

Jun 7, 2021

Not a good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paycheck biweekly. Not much else

Cons

Training is horrible Management does not care about you If you ate needing help they do not help their employees and will investigate them for not being able to do their jobs

4.0

Jun 3, 2021

Not a bad company to work for

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Opportunities for advancement, growth potential.

Cons

Mandatory overtime, lack of professional development.

5.0

May 31, 2021

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent atmosphere. Fun and friendly place

Cons

No cons to provide. Great environment.

Viewing 382 - 384 of 719 Reviews

Jobs at Agero

Corporate Strategy Associate

Lead Data Analyst (Network)

Instructional Designer

Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

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