Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 64 reviews)); "Being able to work from home" ((in 50 reviews)); "The people here are great and it really starts from the top." ((in 47 reviews)); "benefits were good and until the merger hours were unlimited" ((in 42 reviews)); "The work life balance was good" ((in 16 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 37 reviews)); "Fire the good supervisors" ((in 17 reviews)); "not all the supvs are bad managers." ((in 15 reviews)); "Too much favoritism in this company ." ((in 13 reviews)); "Poor communication regarding process changes or changes in the company vision" ((in 9 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What Agero locations have received the highest employee ratings?

Atlanta , Dallas , Irving , Nashville , Medford , Boston

Skip to content Skip to footer

Notifications

Agero

Agero reviews

Item: Agero
Rating: 3
Author: Customer Service Representative

3.5

62% would recommend to a friend

(719 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

3.0

Mar 24, 2011

I disagree with the way promotions are given but otherwise it is a decent place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The benefits are quite good and when HR problems brought to their attention they tend to take these issues very seriously.

Cons

Sometimes I feel that the people that get promotions to coaches and supervisors are very under qualified. There have been many times that they have chosen agents for these positions when there are others far more qualified and I feel it has a lot to do with favoritism and connections.

3.0

Feb 27, 2011

Eh.. Good for the 1st Year

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Environment, Air conditioned. Comfortable chairs, great benefits, excellent pay, nicely scheduled breaks, close to restaurants, They genuinely show their employees "thanks"

Cons

They are very pushy about their numbers. Sometimes to the point it makes a person think "do you actually care about a customer".

Viewing 718 - 719 of 719 Reviews

Jobs at Agero

Mailroom Administrator

Quality Assurance Analyst

Corporate Strategy Associate

Facilities Administrator

Senior Data Product Manager

Agero reviews FAQs

Related searches: Agero jobs | Agero salaries | Agero benefits | Agero interviews

Reviews Agero reviews

Agero

Agero reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I disagree with the way promotions are given but otherwise it is a decent place to work.

Eh.. Good for the 1st Year

Jobs at Agero

Agero reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Agero reviews FAQs

Jobs at Agero