Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)
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Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

719 reviews
5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The work environment at Agero is conducive to both professional growth and personal well-being. I've found the team to be consistently collaborative and supportive, and the company's values are reflected in its day-to-day operations.

Cons

It's difficult to list cons, as my experience has been overwhelmingly positive. Of course, every company faces challenges, but none have negatively impacted my experience.

3.0
Mar 18, 2025

Overall review

Recommend
CEO approval
Business Outlook

Pros

Benefits are very reasonable at this job

Cons

Upgrading computer or will be let go

2.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, night shifts were quiet depending on what department you worked in

Cons

Their FMLA is a joke. They have linear quality assurance standards for their agents who do a very subjective job, and will not budge on scoring and numbers despite knowing that their agents get assaulted on the phone.

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Agero Response
1y
We appreciate your work helping customers through stressful roadside events and will share your feedback. -Agero Talent Acquisition Team
Viewing 46 - 48 of 719 Reviews

Glassdoor has 772 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.