Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
4.0
Nov 18, 2018

Ok to place to work for a while

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to make money, good vacation hour accruals

Cons

Promotes from the outside, heavy workload

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Agero Response
7y
Thanks for taking the time to provide your feedback. We have plenty of opportunities for internal advancement. Please contact HR to find out more information.
4.0
Sep 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Very easy to move around. They say you have to be in a position for 6 months before being promoted or moving departments, but i have done it 3 times in less than a year.

Cons

The pay is less than some call centers because it is not sales so there is no commision.

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Agero Response
7y
Thank you for the great review. As you mentioned, we have a great deal of career opportunities available to our Associates and we are glad you availed yourself of them. We continue to review our market pay practices, too, with a focus on total compensation.
3.0
Sep 9, 2018

Stressful but not too terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had Overnights which was awesome

Cons

75% of calls were super stressful

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Agero Response
7y
Thank you for your review. Due to the sometimes emergent nature of the calls, Associates do indeed take some stressful calls. While we equip them with the skills to take these calls in our 30-day training period, we continue to refine that training based on feedback such as yours.
Viewing 541 - 543 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.