Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
3.0
Dec 14, 2017

Ehh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros aboutbthis job was if you like sitting at a desk for 8 hours this was your job, you did roadside assistance.

Cons

The customers would talk incredibly bad to you and your management would not give proper mental health situations.

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Agero Response
8y
We appreciate your feedback. Agero provides Associates with training to deal with upset customers and, with experience, these situations become easier to handle. We will explore further opportunities to assist our Associates wherever possible
5.0
Dec 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Using the latest in cloud/serverless solutions. A lot of resources to leverage to help get the work done.

Cons

Requirements aren't clearly defined and they change quickly. Relationships and responsibilities are still developing. Need more leaders.

3.0
Nov 30, 2017

The Pay is good...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is great for this city. It's easy work for the most part.

Cons

Management and HR could communicate more. The lack of flexibility in your schedule. The schedule you pick before you start is the one you're stuck with for months. No matter how your life changes.

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Agero Response
8y
Thank you for your feedback. Agero strives to balance our Associates' personal scheduling needs and our business needs wherever possible.
Viewing 577 - 579 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.