Agero reviews

Management isn’t always that great. Had a horrible coach during momentum switched to another due to a schedule change and i had to relearn everything because the previous coach failed to do so. I also dislike like even when you’re doing the right thing and saying the right scripting it’s still an issue with something which reviving criticism and critiques isn’t a bad thing but i feel that it gets to a point where it’s like dang “am i even doing this right?!”. And I’ve never had a bad customer service job wether it was wfh/face to face but this has been the most draining of them all and i really don’t like that.

This company pays a very low wage 13.50-14.00/hourly and then if you do well they will "cross-train" you in 10 different departments without compensation or a raise. High stress. You're expected to take calls from customers, insurance agents and service providers and negotiate with service providers. It's exploitative work...corporate greed hellscape. PTO is taken from your sick leave. Using pto that you've earned can earn you a point or two(points are bad) if it's not for being sick. They give you a paid floating holiday but tell you that you can't use it. I could go on for days. Don't work here. It's brutal.