Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (163) , Software Engineer (146) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 271 reviews)); "People are great in general" ((in 182 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 158 reviews)); "Good pay even at entry level for the customer service" ((in 86 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 69 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,922 total reviews)

Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Parent or family caregiver

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Reviews by job title

3K reviews

3.0

Jun 16, 2026

Great professional growth environment but base salary lags behind

Analyst

Recommend

CEO approval

Business Outlook

Pros

The company boasts a highly skilled workforce, providing an exceptional environment for professional growth and continuous learning.

Cons

While the compensation and benefits package is competitive in some areas, the base salary is notably lower than industry standards for this role, making it difficult to keep up with the rising cost of living.

1.0

Jun 15, 2026

Incompetent management and low pay overshadow office perks

Accomodation service specialist

Recommend

CEO approval

Business Outlook

Pros

Nice office location, nice colleagues

Cons

managers who are incompetent at work, miserable salary

4.0

Jun 14, 2026

Great learning environment, but limited career growth

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

Great learning, amazing colleague. Perfect place if you want to be surrounded by smart people who value personal life (work-life balance)

Cons

Low career progress, minimal to no chance of salary increments once got in. Promotion is also rare; they require a lot from you to be considered a promotion.

Viewing 22 - 24 of 2,922 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Director, Strategic Partnerships (New York)

Senior Director, Strategic Partnerships (Chicago)

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Agoda

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Ratings by category

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Reviews by job title

Great professional growth environment but base salary lags behind

Incompetent management and low pay overshadow office perks

Great learning environment, but limited career growth

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