Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

77% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (163) , Software Engineer (146) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 277 reviews)); "People are great in general" ((in 190 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 166 reviews)); "Benefit and work life balance is good" ((in 152 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 87 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "No career path to speak of" ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Too much office politics" ((in 11 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

77% would recommend to a friend

(2,926 total reviews)

Omri Morgenshtern

76% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Sep 28, 2018

Depends on your Team

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

- helpful management - give certain power to make decisions - staff discounts

Cons

- career development is limited - low coverage amount for health insurance/reimbursement

4.0

Sep 25, 2018

good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

smart yet humble people around the organization that take ownership and want to make a difference

Cons

very fast paced which sometimes leads to lack of information availability and confusion

3.0

Sep 20, 2018

Working Experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

many things to learn and good benefits!

Cons

too much politic problem happen in department

Viewing 2857 - 2859 of 2,926 Reviews

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Jobs at Agoda

Principal HR Business Partner (Chicago)

Principal HR Business Partner (New York City)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Director, Strategic Partnerships (Chicago)

Senior Director, Strategic Partnerships (New York)

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