Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

77% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (163) , Software Engineer (146) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 281 reviews)); "People are great in general" ((in 196 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 149 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

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Agoda

Agoda reviews

3.9

77% would recommend to a friend

(2,924 total reviews)

Omri Morgenshtern

76% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 28, 2018

Decent

Customer service and support specialist

Recommend

CEO approval

Business Outlook

Pros

good bonuses, overtime allowance,

Cons

shift work, no public holidays

4.0

Feb 1, 2018

Good company to work for as a SWE

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good tech culture, Flexible hours,

Cons

Upper management bit of lack of planning

3.0

Nov 27, 2017

Junior Account Manager

Mba candidate

Recommend

CEO approval

Business Outlook

Pros

Highly multinational environment. Flexible. Good perks. Convenience (Office located at heart of Bangkok.)

Cons

Some political issues within the organisation

Viewing 2869 - 2871 of 2,924 Reviews

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Jobs at Agoda

Principal HR Business Partner (Chicago)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Principal Counsel, Employment & Corporate — North America (RTI / B2B Division)

Senior Director, Strategic Partnerships (Chicago)

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Reviews by job title

Decent

Good company to work for as a SWE

Junior Account Manager

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