Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,263 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 378 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 207 reviews)); "good work life balance and pay good." ((in 92 reviews)); "+ great team and colleagues" ((in 87 reviews)); "Fully remote and good pay" ((in 80 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 61 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Long hours but totally worth the learning" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Sep 24, 2024

amazing working

Payment specialist

Recommend

CEO approval

Business Outlook

Pros

Many perks Flexibility Good pay Leaves

Cons

Rotational shift Office politics Bonus is less No salary increment

5.0

Sep 19, 2024

Design oriented company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Heavy focus on design so product marketing and design have a lot of influence if you are in that space Awesome people Remote work

Cons

Still very founder led so need to be agile

5.0

Sep 19, 2024

"An Unforgettable Experience!"

Kyc analyst

Recommend

CEO approval

Business Outlook

Pros

Local Experience: Provides a chance to stay in residential neighborhoods, giving guests a more authentic local experience. Cost-Effective: Often more affordable than traditional hotels, especially for longer stays or larger groups. Flexible Options: Many listings allow for flexible check-in/check-out times and different lengths of stay. Personalized Hospitality: Many hosts provide personalized touches, local tips, and recommendations that enhance the experience. Unique Stays: Opportunities to stay in distinctive properties that offer memorable experiences.

Cons

Inconsistent Quality: The quality of accommodations can vary significantly between listings, leading to potential disappointments. Hidden Fees: Additional charges, such as cleaning fees and service fees, can make the total cost higher than expected. Cancellation Policies: Hosts may have strict cancellation policies, which can be less flexible than hotel options. Limited Customer Support: Issues with hosts or accommodations may not always be resolved quickly, leading to frustration. Safety Concerns: Some guests may feel uncomfortable staying in private homes, and safety standards can vary.

Viewing 325 - 327 of 2,378 Reviews

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Jobs at Airbnb

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Build (Bazel)

Staff Software Engineer, Community Support Engineering

Airbnb

Airbnb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

amazing working

Design oriented company

"An Unforgettable Experience!"

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