Airbnb reviews

4.0

77% would recommend to a friend

(2,371 total reviews)
avatar

Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good learning opportunities and exposure to cross-functional teams - Some managers and teams genuinely embody the company’s cultural principles and maintain transparent communication. - Benefits and policies, including parental support, are well-designed on paper

Cons

There is a noticeable gap between the stated culture and actual employee experience in certain teams. Leadership decisions can sometimes lack transparency and empathy, particularly during organizational changes. - In my experience, communication during role changes or position closures was not handled with the level of care one would expect from a company that strongly emphasizes culture - There are concerns around consistency in how employees across regions are treated and valued, which can impact morale - The quality of people management varies significantly depending on the manager

Viewing 31 - 33 of 2,371 Reviews

Glassdoor has 3,254 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.