Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,254 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Airbnb to a friend and 65% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Airbnb. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Airbnb?

77% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (141) , Senior Software Engineer (67) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 372 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 100 reviews)); "+ great team and colleagues" ((in 93 reviews)); "Fully remote and good pay" ((in 76 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 57 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 56 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 55 reviews)); "Long hours and lots of work" ((in 24 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What Airbnb locations have received the highest employee ratings?

Denver , Los Angeles , Washington , Miami , San Francisco , Portland , New York , Seattle

Airbnb reviews

4.0

77% would recommend to a friend

(2,371 total reviews)

Brian Chesky

85% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 6, 2016

Fit In or Get Out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Genuinely smart and nice people who care about the mission. They really want to do the right thing by their customers, both hosts and guests. Lots of opportunity to grow on the software side if you are a strong performer and execute well. If you completely buy into the culture in all aspects, this will be the best job you ever have.

Cons

There is not a lot of room for dissent, and the organization is aggressively political in nature. There is a heavy emphasis on fitting in and being the part of the "Airbnb culture", and those who don't fit in usually won't last very long. They emphasized diversity in all aspects of the company but thought.

1.0

Mar 21, 2014

Disorganized chaos

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing food, resource enriched regarding hardware. The co founders and CEO appear to actually care about the company, but unfortunately are blinded by the "big" tech crunch feature.

Cons

Terrible management across various departments. No pathway available for success. EVERYONE IN CX are underpaid and over worked. I've seen really REALLY good people quit or strangely fired from the company. The IT team is a nuthouse with an exception of the two people who don't work there anymore. Such a disappointment.

1.0

Dec 24, 2016

Poor and ineffective management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good healthy food - Superbly designed office space, esp. conference rooms

Cons

- Inexperienced and clueless managers who rarely spent any time understanding employee's career path, projects, etc. and jumped to conclusions without fully investigating issues - Random project prioritization again stemming from poor management - Constant visitors, randomly taking pics and shooting videos, standups in the aisle makes really difficult for people to focus on their work - The company keeps talking about culture but rarely seems to investigate employee happiness and satisfaction.

Viewing 34 - 36 of 2,371 Reviews

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Airbnb

Airbnb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fit In or Get Out

Disorganized chaos

Poor and ineffective management

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