Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,264 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 378 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 199 reviews)); "good work life balance and pay good." ((in 96 reviews)); "+ great team and colleagues" ((in 87 reviews)); "Fully remote and good pay" ((in 85 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 60 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 58 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Long hours but totally worth the learning" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

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Airbnb

Airbnb reviews

4.1

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 26, 2024

Safety

Safety support specialist

Recommend

CEO approval

Business Outlook

Pros

Great Pay Master Tremendous Variables offered

Cons

Politics is something get everything down to zero

2.0

Jun 26, 2024

I thought it was better

Social media specialist

Recommend

CEO approval

Business Outlook

Pros

good office, good food, relative friendly people

Cons

slow and no sense training process, Very old school, Different people check your work and give you very different directions, They spect you to be perfect from the begging when they have 10 years in the company, They will take point on you for use a different word when someone else told you to use so. Poor ridership and management, no empathy at all, Is just work, I mean, it is a big company but they are not saving the world, Overall, no empathy. I was expecting more for being an IT company but they need to improved

3.0

Jun 24, 2024

Working as a host on airbnb

Host

Recommend

CEO approval

Business Outlook

Pros

The best reason to work at Airbnb is the steady stream of income, mostly remote working which means you can almost do it from anywhere.

Cons

You will run into situations with guests that are just unacceptable at least once. May have to ask them to leave if an unauthorized party or guest happens.

Viewing 385 - 387 of 2,379 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Guest & Host

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

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