Airbnb reviews

4.0

77% would recommend to a friend

(2,371 total reviews)
avatar

Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing diverse collaborative culture. Surrounded by very smart and highly skilled people who are constantly working hard to improve their craft. Most people check their ego at the door, everyone is helpful to one-another with the common mission in mind. Management is compassionate, caring, and clear on expectations. Employees feel supported with the right tools, resources, and are very well-compensated for the hard work. Total comp is on-par or better than FAANG in many cases.

Cons

Company is at the intersection of travel and sharing-economy, with focus on mostly traditional idea of travel lodging. While the travel industry is on the rebound from the pandemic, the long term future of the model is not without uncertainty and risk. Lots of competitions and the idea is not unique and can be replicated by competition.

3.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

People are nice to each other. Lots of positive thinking; lots of cheerleading. My team is hosting birthdays, anniversaries for every member. Definitely politically correct, sometimes feel like overly correct.

Cons

Cannot speak for other teams, but in my team, performance is purely based upon results. And not on any good results, but certain results desired by the management. You could easily find your contribution "annulled" because those results aren't what are cared about by managers. People tend to avoid direct confrontation and being nice in the first place, then you might find yourself backstabbed. Are there lots of politics? I've seen worse in other places. Lots of people pretend to be caring about core values, cultures, goodness but actually what they care might just be stock units and compensation. This is frustrating to me as I sincerely joined because of some idealistic belief. Now I'm just loathing myself for being naive and stupid. Well, guess I'll just have to eat the xx up and carry on....

1.0
Jan 10, 2017
Recommend
CEO approval
Business Outlook

Pros

If you like free food.

Cons

ALL of the senior management at this company are only there because they've been at the company for the longest. They lack experience and most of all common decency as human beings. Most of them started as customer service reps and yet somehow are now senior managers. The clique-ish, immature, abrasive and confrontational atmosphere is becoming so thick you can smell it through the halls. There is a lack of business protocol and instead an abundance of theoretical strategy that gets them NOWHERE. They have succeeded in spite of themselves. I give this company another year before the hole in the dam erupts and they start flooding the streets with lost revenue and laid off employees. A true disgrace.

Viewing 46 - 48 of 2,371 Reviews

Glassdoor has 3,254 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.