Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,264 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (143) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 390 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 96 reviews)); "+ great team and colleagues" ((in 90 reviews)); "Fully remote and good pay" ((in 75 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 106 reviews)); "The salary was low for the work" ((in 59 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Some managers have been there for too long." ((in 56 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 3, 2016

best place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and beautiful office. Great office culture--everybody is so nice and friendly and a nice change of pace from other similar companies.

Cons

The building is perpetually cramped and crowded.

5.0

Apr 3, 2016

Analyst

Recommend

CEO approval

Business Outlook

Pros

Amazing people, great culture, lots of opportunities to learn and be exposed to different aspects of the company. Brian, Joe and Nate (co-founders) make themselves super accessible given their workload and I've learned so much from the regular (bi-weekly) talks they do. I remember reading a glassdoor post before I took the job, which described working at Airbnb as "life changing, in a good way." I couldn't agree more!

Cons

No 401k matching and almost no financial assistance for education. :( Of course, it always comes down to your boss and team. I have a 5-star amazing one, but I have a few friends in the company who haven't been so lucky in terms of their managers. Most managers are strong, but because the company's grown so fast I think there are a few people in management positions that aren't right for them or that they don't have experience with. Again though, this has impacted a small number of the many people I know at the company.

5.0

Mar 26, 2016

Great company

Trust and safety investigator

Recommend

CEO approval

Business Outlook

Pros

Excellent work environment, very talented people to work with, many perks, company in growth with great perspective. Depending on what department you work, your personal ambition as well as learning desire, there is room for personal growth and opportunities to move within the company. Some perks include work from home programs, healthy food (and snacks) & travel coupons

Cons

Salaries are amongst the lowest for the same jobs in tech companies in Dublin. No yearly bonuses (understandable for a privately owned company)

Viewing 2095 - 2097 of 2,379 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Guest & Host

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

Airbnb

Airbnb reviews

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best place to work

Analyst

Great company

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