Airbnb reviews

4.1

78% would recommend to a friend

(2,379 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

One the surface, one of the greatest places to work. Everyone is friendly, talented, and driven. They feed you three meals a day, and the food is GREAT. There are also kitchens everywhere with unlimited drinks, snacks, coffee, espresso, cookies, and so on. Benefits are out of this world. Pay is out of this world. Office is located in the city so no hopping on a bus to South Bay.

Cons

Leadership is still figuring things out. Half of the staff is contractors. They claim to never have headcount to hire anyone new, but the company hires 50+ people a week. Because everyone here is so talented, everyone feels like they need to have an opinion on everything which causes confusion and things to happen very slowly.

3.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The office is amazing, incredibly designed by employees, and is a neat environment to work in. The perks are superb such as on-site chefs to cook you breakfast and lunch, premium free health insurance, monthly commute reimbursement, company parties, dogs in the office, and lots of swag.

Cons

As an employee who joined near the end of the hiring cycle in Portland, a lot of us were lost in the masses. The company started out being tight nitched, and it was easy to feel unwelcome as a new employee. Other workers had a sense of annoyance by the presence of new employees, not really welcoming. Leadership is sometimes based on tenure and not on whether or not they are the best fit. If you're not doing well, is easy to get reprimanded for it without much consideration for what support you need from leadership. The schedule was once consistent, and now it's all over the place. We were told we weren't have to work weekends, but that quickly changed. Now employees will only get one day off between five day stretches, which is really exhausting with all the energy this job takes. There's a lot of emphasis put onto the social aspect of the job. If you're an introvert, it's easy to get worn out on all the social events and need to be social in order to advance in the company. Career opportunities are few and far between. Although you can adavance every six months within your role, getting out of that role seems impossible. Burnout and bitterness can be seen in the workers who have been here for awhile. Some employees have gotten bonuses in the office, while other people who have achieved great things and global recognition in the company have received nothing. The ones who have benefitted from these perks make it loudly known to other people in the office, disrupting other people's work and morale. There's an emphasis on office culture, and this has just killed it for a lot of employees.

4.0
Mar 13, 2016

Really great company; Growing up nicely

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, interesting product and challenges, new batch of issues as the company scales

Cons

Cutting back a lot, but thats to be expected after the money party of the first few years. No more weekly happy hours here

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Glassdoor has 3,264 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.