Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,263 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 378 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 207 reviews)); "good work life balance and pay good." ((in 92 reviews)); "+ great team and colleagues" ((in 87 reviews)); "Fully remote and good pay" ((in 80 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 61 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Long hours but totally worth the learning" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Jul 8, 2020

Very humane culture and great colleagues to work/grow with

Customer service

Recommend

CEO approval

Business Outlook

Pros

- Smart and caring people to work with - CEO deeply cares about the employee and puts them above other priorities

Cons

- Industry and the business itself is not as promising post Pandemic

5.0

Jun 28, 2020

Wonderful company with awesome people

Regulatory response associate

Recommend

CEO approval

Business Outlook

Pros

- good people, good product changing the world - wonderful core values

Cons

- a bit doomed outlook due to COVID-19 situation (layoffs, etc) - local office culture can be varied, and that might not be aligned with global core values

4.0

Jun 28, 2020

Family Vibes

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

It is an amazing company to work, which community is amazing. Easy to work, with very good vibes

Cons

Lack of transparency with internal procedures and decisions.

Viewing 2182 - 2184 of 2,378 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Guest & Host

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Build (Bazel)

Airbnb

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Very humane culture and great colleagues to work/grow with

Wonderful company with awesome people

Family Vibes

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