Airbnb reviews

4.0

77% would recommend to a friend

(2,376 total reviews)
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Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 9, 2015

Once in a lifetime opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ "The people" is the #1 reason most employees say they chose/continue to work here. The company is filled with some of the smartest, most interesting, engaging people I've ever met. + The mission is life changing. Knowing that you're working to help people around the world connect in meaningful ways, see parts of the world that they wouldn't otherwise be able to, keep their homes, follow their dreams, etc. drives the workforce and fuels the energy. Everyone knows and speaks the core values regularly. + Creativity and entrepreneurism are encouraged. + Interesting, challenging work, day in and day out. You'll never be bored. Don't like how work is going? Wait 2 months. It'll be totally different. + The culture affords incredible personal growth. + Executives genuinely caring about how happy, engaged, and creatively challenged the workforce is. + Commitment to long-term growth, plus unbelievable long-term potential. + Perks that make you feel like you've won the lottery: quarterly travel stipends; 4 hours a month paid to devote to community service; healthy, organic, locally sourced, seasonal food 3 meals a day plus snacks, all made in-house, plus delicious drinks on tap (sparkling water, kombucha, beer, wine, plus an OJ machine - best OJ you've ever had); monthly mini massages; weekly meditation sessions and yoga classes several times a week, plus things a generous maternity/paternity leave package, to name a few. Plus, every perk speaks back to our core values.

Cons

For all of these, the executives are aware and are working on it. + The work/life balance needs improvement (it can be especially hard on relationships), although it's gotten far better over the years. (Just a result of the incredible growth over the past few years.) + Equity was less fairly distributed in the past, although that's been changing for the better over time. + Last-minute requests (including business travel) come up more regularly than they should. + Inter-departmental communication is challenging, and sometimes totally lacking, as we're growing so quickly. + Meetings should be more efficient. + There's too few processes establishes for an organization this size. ***If you do not truly embrace and thrive on change and would rather have a system that's already well established and things are hammered out, then this is not the place for you. People who would be bored without constant change flourish here. (It's a good sign if you're one of those people who would normally quit after 6 months because you're doing the same thing, then you'll love it here. Your role will change a few times over in that span.)

5.0
Jan 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture at Airbnb is fantastic, from the space to the meals and the people that work here, it's been an incredible journey. I'm both challenged and supported in my job role.

Cons

It's a hypergrowth company so things can get hectic--but it's great to see the success of the company continue.

5.0
Jan 9, 2015
Recommend
CEO approval
Business Outlook

Pros

- The most positive, self-motivated co-workers I've ever met - Great perks - food, massages, PTO, winter shut down, travel coupon, ability to work remotely at times - Flexibility and trust to do the right thing from management - Management genuinely cares about our users and think of them as partners, not dollar signs. When our users do well, we do well. It's nice to not be in an "us vs them" situation.

Cons

- Challenges associated with a fast-growing company. Crowded, noisy office.

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Glassdoor has 3,259 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.