Airbnb reviews

4.0

77% would recommend to a friend

(2,376 total reviews)
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Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 8, 2015

A great adventure

Recommend
CEO approval
Business Outlook

Pros

People, people, people, people Strong, warm, family feeling among the team Focus on balance (has gotten better over time) Getting better at becoming a grown-up company without feeling too corporate

Cons

Performance reviews, compensation changes, and anything HR can take a while

5.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Travel credits, three amazing meals per day, free massages, friday evening open bar happy hours, nap rooms, the coolest office in SF, ability to stay as close to the product as possible, transit/parking benefits, etc., etc., etc. - such a new company that you have the ability to create more/new/better benefits

Cons

no gym subsidy, happy hours are only in SoMa

5.0
Jan 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I would not like to reiterate all the pros and cons other people have mentioned. To me, the most defining difference of Airbnb from other companies I have seen is the company's mission and positive, well-cultivated work culture. Although Airbnb is a for-profit corporation, we put a lot of stress on in our mission - "belong anywhere". Before I traveled on Airbnb after becoming an employee, I had different kinds of traveling experiences and have started to think traditional quick and hurried ways of travel is not right and even possibly wrong. Although Airbnb makes money from guests and hosts, we also try hard to communicate the reason why you should start traveling with locals on Airbnb, instead of using hotels. Travel experiences on Airbnb are very different from person to person and can be transformative. I feel I work for a company that can change the way people think about traveling. Airbnb has a distinctive culture. People are smart and at the same time have interesting stories to share, and everyone values learning from others. During my cultural fit interview (Airbnb is the only company for which I have ever done a culture fit interview for an engineering position), one of my interviewers asked me “what can you teach me right now?" That was one of the most difficult interview questionsI have ever had. After a bit of hesitation, I taught my interviewer how to practice standing meditation, which I learned just a week before the interview at an Insight Meditation session. We ask this question to many candidates. We encourage people to share a "fun fact" when you are first introducing yourself or when you are presenting at team meetings. I have learned people at Airbnb have so many interesting experiences to share and feel humbled to work with them everyday. We have a "Hands on Nerds" session organized by one of our engineers where we teach "skills" to each other - these can be technical or be non-technical like how to do screen printing or how to dance Bhangra, an indian traditional dance. This culture also applies to day-to-day work. After an incident caused by human errors is resolved, engineers write a postmortem and share it with all product team members to teach and share, not to blame and ask for an apology. Senior engineers are willing to spend time discussing your mistakes to help you become a better engineer. Every weekly engineering meeting starts with appreciation time when people thank others who helped them or had done great work in that week. For a general perspective about working at Airbnb, read other people's reviews. Factors like compensation, hours, and perk matter to me and what is being said by others is largely true. But for me, the mission and the culture are more important reasons that makes me feel excited to go to work everyday.

Cons

I cannot think of major cons except for things might happen at any other hyper-growth company. We have a crowded, noisy office on one floor of a building, but early 2015 we will open up another floor and things will get better. We had not invested much in new engineer onboarding, but we just started a new 3-weeks extensive program with classes and code labs and will keep iterating with the program.

Viewing 2266 - 2268 of 2,376 Reviews

Glassdoor has 3,259 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.