Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,259 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Airbnb to a friend and 65% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

77% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (141) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 200 reviews)); "good work life balance and pay good." ((in 99 reviews)); "Fully remote and good pay" ((in 83 reviews)); "+ great team and colleagues" ((in 83 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 57 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 55 reviews)); "Some managers have been there for too long." ((in 55 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.0

77% would recommend to a friend

(2,376 total reviews)

Brian Chesky

85% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

3.9

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 15, 2014

Could't be better - dream job and company!

Market expert

Recommend

CEO approval

Business Outlook

Pros

Awesome people who work with you. The product is amazing so it is easy to develop the business even in Russia. Every day at work brings new challenges. It is great to feel (proud) that you are a part of the global innovative hospitality company. Tons of perks: health insurance, team lunches, trips to HQ and other offices, professional development courses, Airbnb travel coupon. I wold totally recommend Airbnb as great place to work to anyone either in Moscow or at any other office worldwide.

Cons

As the company is growing so fast your role can change several times a year. Be ready to become a jack of all trades. Communication between offices and departments can be better.

5.0

Dec 12, 2014

Amazing company; amazing people; amazing opportunity for personal growth

It support specialist

Recommend

CEO approval

Business Outlook

Pros

There are tons of things I like about working here – the work environment is great, and really conducive to both individual work and collaboration; the culture is a perfect combination of all the things I think make people creative, productive, and happy; the people are both amazingly gifted and incredibly open and laid-back – however the best thing is that they're not afraid to dream big, and come across with goals some might consider "lofty". Our purpose is to "create a sense of belonging". I just find that really compelling. From lots of other companies that would seem kind of "pie-in-the-sky"-like, but here, it feels incredibly genuine and gives meaning to all the smaller tasks that make up our work here.

Cons

Most of the "pros" could also be considered "cons" if you can't adapt properly. For example, the open, collaboration-inducing floor-plan could be distracting for some (I bought a good set of earphones and don't even think about it anymore). The fact that our company is young and growing quickly provides a huge opportunity for someone with initiative looking for personal growth – however there's not (yet) much in the way of organized career planning. (I just let my manager know this was something that was important to me, and I've found an amazing amount of support with things like training time, extra-curricular projects, and time to attend local events that pertain to what I want to grow into.)

2.0

Dec 12, 2014

High growth but contrived cultish culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some interesting data problems to solve

Cons

chaotic and cramped workplace, evangelical mission, unoriginal, not very complex challenges to work on

Viewing 2275 - 2277 of 2,376 Reviews

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Airbnb reviews

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Reviews by job title

Could't be better - dream job and company!

Amazing company; amazing people; amazing opportunity for personal growth

High growth but contrived cultish culture

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