Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,254 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Airbnb. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (141) , Senior Software Engineer (67) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 371 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 101 reviews)); "+ great team and colleagues" ((in 88 reviews)); "Fully remote and good pay" ((in 74 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 63 reviews)); "Some managers have been there for too long." ((in 61 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Long hours but totally worth the learning" ((in 24 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.0

78% would recommend to a friend

(2,371 total reviews)

Brian Chesky

85% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

3.9

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 4, 2014

Working here has changed my life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Amazing product. I love working for a company where I believe in the work that I do actually makes the world a better place. - My colleagues are my friends. Truly. I love coming to work and being with these people. - Work Hard, Play Hard. I've never worked so hard in my life (this is not my first job out of college), but I love it! - Amazing food program. - I get work with people from all cultures and backgrounds. The company values diversity. - I can be my true authentic self at work. This inspires me to be the best that I can be. - This company has allowed me to diversify my skill set and grow my resume. I am very fortunate for the opportunities Airbnb has given to me.

Cons

- Compensation could be higher, but it's an amazing company. - Growth and change can be difficult to deal with. - The company is a new company every 6 months (this could be a pro for some).

5.0

Nov 4, 2014

Airbnb has the best culture, and tons of opportunity

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Excellent culture, compensation, and support from management

Cons

Rapid growth - must be flexible to changing business conditions

4.0

Nov 4, 2014

Awesome place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This a great company to work for. Not only do they have awesome perks, but they also have the best people. You feel like you belong instantly. Even though the company has grown so much over the year, they have done their best to maintain the wonderful culture it had years ago! You will truly be inspired by the genuine people that work around you and it is just amazing!

Cons

There is a lack of processes within many departments. Although it is a very young company, it lacks the structure. This can be good and bad. Also, there is not much training at the company. You will be teaching your self a lot.

Viewing 2311 - 2313 of 2,371 Reviews

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Airbnb

Airbnb reviews

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Working here has changed my life

Airbnb has the best culture, and tons of opportunity

Awesome place to work!

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