Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,263 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 378 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 199 reviews)); "good work life balance and pay good." ((in 96 reviews)); "+ great team and colleagues" ((in 87 reviews)); "Fully remote and good pay" ((in 85 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 60 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 58 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Long hours but totally worth the learning" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

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Airbnb

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 10, 2025

Culture not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Passionate founder who deeply cares about the company mission

Cons

Influx of Apple people who have taken over the company and don't share the company's original core values

1.0

Mar 31, 2025

sucks to work here

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Pay is okay, and remote work

Cons

this is a political hub, if you are not ready to work with some incompetent TL who are stupid and don't know how to design good software, come here, most of the TL are just good at kissing a** they will make terrible design to fool the leadership. you will just need to live with it and you will be fine.

4.0

Jan 7, 2025

Amazing mission and people, but challenges in sustained growth

Community partnerships manager

Recommend

CEO approval

Business Outlook

Pros

+ fulfilling mission and meaningful core values + some of the friendliest people ever worked with + ability to live and work anywhere

Cons

- mobility/growth challenges - siloed departments - lots of great ideas but difficult following through

Viewing 235 - 237 of 2,378 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Data & Eval

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

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Airbnb

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Culture not what it used to be

sucks to work here

Amazing mission and people, but challenges in sustained growth

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